Blackpurl is a cloud-based application that runs in your web browser. To get the best experience, make sure your browser, operating system, and screen resolution meet the requirements listed below.
Supported Browsers
Blackpurl officially supports the following browsers. Always use the latest version available for the best performance and compatibility.
Browser | Minimum Version |
Chrome | 66 or latest |
Chrome for Android | 70 or latest |
Safari | 11 or latest |
Firefox | 64 or latest |
Microsoft Edge | 44 or latest |
Supported Operating Systems
Blackpurl supports the following operating systems and versions. Windows Phone is not supported.
Operating System | Supported Version |
Windows | Windows 10 |
Mac OS | OS X 10 or later |
iOS | iOS 11 or later |
Android | Android 6 (KitKat) or later |
Windows Phone | Not supported |
Supported Resolutions
Blackpurl is a responsive application, meaning its layout adjusts to your screen size. The following resolutions and display modes are supported. Not all features are available at every resolution or on every device.
Breakpoint | Mode |
640 × 360 | Portrait |
720 × 360 | Portrait |
667 × 375 | Portrait |
736 × 414 | Portrait |
768 × 1024 | Portrait |
1024 × 768 | Landscape |
1366 × 768 | Landscape |
1440 × 900 | Landscape |
1920 × 1080 | Landscape |
Updating Your Browser
If you experience an issue in one browser that you cannot reproduce in another, update your browser to the latest version before troubleshooting further. You can download the latest version of any supported browser at https://browsehappy.com/.
Considerations
Keep the following in mind when using Blackpurl in a browser:
Display differences between browsers — Fonts and layout may vary slightly between browsers. This is controlled by the browser itself, not by Blackpurl.
Beta browsers are not supported — Only stable, released versions of supported browsers are supported. Beta or preview releases are not.
Browser extensions can cause issues — If you experience problems in a specific browser, check whether any installed extensions are interfering before contacting support.
JavaScript must be enabled — Blackpurl requires JavaScript to function. Make sure JavaScript is enabled in your browser settings.
Hardware and equipment issues — Problems related to your computer or other hardware are outside the scope of Blackpurl support. Contact your IT team for assistance with equipment issues.
If you have any questions, reach out to the Blackpurl Support Team.