Version 4.3.22 - August 10, 2026
New functionality
Updated deal trade-in handling
When a trade from a deal is stocked in, the Publish in Feeds flag on the stock unit created will now be disabled by default
Unit Specifications Document Updates
QR Code
A new field has been added to unit records named "Website URL" where you can enter a URL for an external website page related to a unit
Whenever this new field is populated, a QR code will be included in the unit specifications document which when scanned will navigate to the specified URL
Sample Financing Information
In Settings & Controls > Other Settings new fields are available for entering values to be used in order to provide sample financing information on the document. ie: interest rate, loan terms, down payment
Whenever these new fields are populated, a sample financing block will be included in the unit specifications document
Include empty fields option
In Settings & Controls > Other Settings a new option is named "Include empty fields?"
When enabled, the unit specifications document will included all fields requested by the unit product type even if a field is empty
This new option is enabled by default
New customer order updates
Resolved a UI issue where long Unit ID values were not wrapping correctly
Resolved a UI issue in the Text Message Drawer where long messages in the Message column were not wrapped. Long text now wraps onto multiple lines as expected.
Customer approval Drawer issue - This drawer should only be displayed when the Customer Order contains one or more Service Jobs that require customer approval. If the Customer Order contains only a single Service Job requiring approval, the name of that Service job and unit information displayed on the modal window.
Summary total updates - the 'Payments' total in the summary tab now included in the active checkout payments. Also, relevant Unused Deposits are shown in the individual section summary totals.
Other issues resolved
Resolved an error where users were unable to access part view in workspace after minimal template changes.
Resolved a report filter issue that prevented users from sorting data by Cost fields.
Resolved an issue where users were unable to change a Customer Order status to Approved in a scenario where a trade-in unit is having an active service job.
Resolved an issue where the Vendor Order modal window continued to reopen unexpectedly.
Version 4.3.21 - August 3, 2026
New functionality
Implemented optional columns for separate Billing Address fields (Address1, Address2) in the Customer Report so that these two address fields can be reported separately.
Implemented the STA web component for vendor selection when creating Vendor Orders (VO), Vendor Receives (VR), Vendor Invoices (VI), Vendor Returns, Vendor Credits, and Unit Orders. To provide improved vendor details in the search results.
Global Search results for stock and order units now include pricing information so that the user can see the price of a unit without having to navigate to the individual unit records.
Added a Delete button to allow users to remove the Shipping Address or Shipping Contact that have been assigned to a customer order. Previously the user had no way of doing this. Applies to both versions of CO.
Added totals to Scheduled Reports.
New customer order updates
Resolved error states encountered when sending emails.
Resolved an issue where the Fee Description reverted to its original value after being edited.
Enhanced the Claim modal window by exposing Cause, Concern, and Correction fields.
Other issues resolved
Resolved a console error that occurred when sending documents via email
Resolved an inconsistency in the Active toggle when editing an on order Unit from the View Unit page compared to the Ordering page.
Adjusted the Deal Units Report to display the correct deal unit status when a unit is sold on one Customer Order and has a Quotation status on another Customer Order.
Resolved a UI issue on the View Unit page where long unit notes were not displayed correctly.
Resolved an issue preventing users from creating multiple appointments for the same technician at the same time slot.
Resolved a multiple click issue while entering the Base Price for temporary units, preventing duplicate Base Unit Cost entries.
Resolved an issue in the Service Job Worksheets to ensure that it displays the correct assigned technician names across multiple Customer Orders.
Version 4.3.20 - July 30, 2026
Other issues resolved
form deployment only
Version 4.3.19 - July 28, 2026
New functionality
Ability to view entity attachments directly from a customer order
New BRP trail balance API
New customer order updates
Resolved an issue where kit details were missing from the "Invoice to Deal" modal window in the Deal Merch section
Made changes to the Print modal window so that nothing is selected by default.
Version 4.3.18 - July 22, 2026
New functionality
Workspace list view updates
Column reordering: drag and drop to rearrange the columns
Column resizing: drag column header border to resize
Column visibility control: new Columns action button to hide/expose available columns
Column sorting: can toggle between ascending and descending
Page size selector: choose between 10/25/50/100 rows per page, 25 is the default
Restore Defaults: "Reset" action available to revert to the default view when its been customized
Adjustment Reasons
Added a new Adjustment Reason field to the Adjust In-Stock/Cost modal window so that users will now be required to enter a reason for the adjustment
Cost tracking details now also expose this reason and the user who made the adjustment
Break up kits in Deal Options
Allowed users to break up a kit in the Deal Options & Fees section. Once the deal unit options are committed this breakup option is no longer available.
Enabled desktop view on mobile devices for the Customer Page
New Close order action in CO when there is nothing left to invoice
New customer order updates
Print action - Resolved printing issues for the Print action in the New Customer Order
Resolved formatting issues for User Defined Fields while printing Customer Order forms
Resolved printing issues when printing from the Claim modal window
Other issues resolved
Resolved an issue where users were unable to copy the Concern from a Service Job when the job status was Ready to Invoice
Resolved an issue where the Concern was not displayed on the Claim modal window for third-party service jobs
Resolved an issue where the Store Credit option was missing when refunding customer deposits
Resolved an issue where archived quotes were incorrectly displayed in the Active Part Sales Report
Corrected the localization of the words "Cheque" and "Labour" to match the spelling conventions of the dealership's country
Version 4.3.17 - July 16, 2026
New functionality
Updated the parts reports to include Location as a default visible column
Implemented the new STA search component on the View Kit screen
New customer order updates
Resolved an issue where users were unable to oversell parts with fractional quantities
Resolved an issue to prevent committed kits from being deleted from the Deal Options & Fees section
Implemented new V4 version of the BRP Parts Order APIs for pilot testing
Updated the BRP Parts API Scheduler timing - Weekly/Monthly schedules now run at 11:30 PM - Daily schedules now run at 6:30 AM
Other issues resolved
Resolved an issue in printed documents where the current mileage was displayed instead of the mileage recorded when the Service Job was completed.
Resolved an issue where customers imported from Shopify Customer Orders were not assigned a default price level
Resolved an issue where the Accounting Reconciliation Scheduler was calculating the BP Balance using an incorrect field
Resolved an issue where the invoice generated for a third-party quote did not match the invoice created for the corresponding third-party service job
Resolved an issue which allowed non-inventory parts to be added to Vendor Orders (VO), Vendor Receive (VR), and Part Returns
Resolved an issue where the Active Part Sales Report displayed totals even when no parts were present in the Merch section
Resolved an issue where the Deal Unit Report threw an error when searching by Total Unit Price
Version 4.3.16 - July 13, 2026
Other issues resolved
Unit Specifications Document - Resolved Price detail formatting issues
Version 4.3.15 - July 10, 2026
Other issues resolved
Resolved an issue where users cannot move service order to 'job complete' or 'ready to invoice' despite correct permissions and presence of unit and concern
Version 4.3.14 - July 8, 2026
New functionality
Rich Text Editing
The Concern/Cause/Correction fields on the service jobs and Kits now have rich text editing capabilities
Unit Specifications Document
Implemented a "Print" action on inventory and consignment unit pages.
Generates a unit specific document which contains fields dictated by the unit product type assigned to the unit and the fields to be included on order documents.
Deal Unit Report update
Added three new optional columns to the Deal Units report - Part Options Cost Labor Options Cost and Sublet Options Cost
Global Search
Made changes to global search so that customer orders can be searched based on the PO Number field
New customer order updates
Resolved issues for new customer orders where changes to labor price were not always saving
Stop showing an estimated payment amount when financing terms have not been entered on a financed deal
Improved the design of the Time Log Drawer and added a new ability to see all technician notes on the customer order
Updated the Part line item status color so that the “In Stock” and “Invoiced” status values do not have the same color
Other issues resolved
Resolved an issue where users were unable to transfer units to new owners
Version 4.3.13 - July 3, 2026
Other issues resolved
Resolved an issue of continuous expansion/collapse of customer order sections
Version 4.3.12 - July 2, 2026
New functionality
Removed Freshchat and enabled Intercom
Version 4.3.11 - June 30, 2026
New customer order updates
Resolved an issue in the New Customer Order where users were unable to view technician notes after the order was finalized
Resolved an issue where the Quote indicator was missing from the Active Orders modal window
Corrected the date format displayed for Claim Date
Added a View Customer icon to the header of the New Customer Order screen
Resolved an issue in the New Customer Order where users could not view all line items when the order contained a large number of items
Updated the STA filter display on the New Customer Order screen. Changed its label and if user clicks on a filter chip it will expand the filter dropdown
Resolved an issue in the New Customer Order where users were unable to apply customer deposits correctly
Other issues resolved
Resolved an issue where the "Accrue Purchase Tax Until This Unit Is Sold?" toggle was not displayed correctly while editing an ordered unit.
Resolved an issue encountered when receiving units in bulk
Restored the ability to refund a returned part as Store Credit
Resolved an issue where the Status Filters displayed blank options in report filters
Resolved an issue where Payment on Account entries were not displayed under the Direct Deposit section on the Cash Reconciliation screen
Version 4.3.10 - June 25, 2026
Other issues resolved
BRP Parts API - Added language element
Version 4.3.9 - June 24, 2026
New functionality
Added the ability to upload, view, edit, and delete attachments for Vendor and Part records
New customer order updates
Add messaging for unavailable actions/options in new customer order
Other issues resolved
Workspaces - Added Job total column in Customer Jobs list view
Workspaces - Removed the Welcome tile
Resolved an issue where Customer Phone numbers entered in additional information for Shopify was not fetched to Blackpurl
Resolved issue to show tax names in tax detail report for automatic taxes
Resolved an issue where the user was unable to add cost when adding a new labor code
Resolved an issue where Global search / STA were not showing all matching parts
Implemented update so that Internal comment should not be added to customer order in case email is failed
Resolved issue to correct accounting reconciliation new unit inventory and parts inventory balances
Version 4.3.8 - June 18, 2026
Other issues resolved
Changes implemented to Salesforce Connected App for Security Compliance
Version 4.3.7 - June 16, 2026
New functionality
Added the ability to upload, view, edit, and delete attachments for Units and Customers
New customer order updates
Updated Deal Unit tab contents
Unit is displayed with VIN/SN field values. For ordered units where the VIN is not yet available, the VIN is displayed as "Unknown". Also, Temporary Unit labels are now shown for temporary units, and Required Unit labels are displayed for required units.
Other issues resolved
Resolved an issue in Global Search where users were unable to search for units using the unit invoice number
Resolved an issue that prevented users from selecting attachment images when sending invoices via email from a CO. Users can now successfully include image attachments
Resolved an issue where the part FIFO cost was incorrectly set to zero for third-party service jobs when parts were oversold
Resolved an issue where phone numbers were displayed incorrectly on customer owned units
Version 4.3.6 - June 10, 2026
New functionality
Unit Condition and Not For Sale
Replaced the “New Unit” checkbox with a field named “Condition” which has 3 possible values of New, Used or Demo
Implemented a new “Not for Sale” checkbox which when enabled will prevent a unit from be sold on a deal or from being included in an FTP feed
New customer order updates
Resolved an issue of duplicate customer creation and multiple addition of the same unit on customer order created from CRM
Approvals drawer - Added verbal option in the Get Approval action
Resolved Deal UI issues where unit tooltip was missing and cannot access all units if deal is having a large number of units
Stopped simple "Success" toast messages in the New CO to prevent them from blocking users from accessing CO actions, particularly the Checkout action
Other issues resolved
Resolved an issue with the Publish in feed toggle not being exposed on the Add Unit model window
Resolved an UI Issue where the Deal Product icon mismatch in STA search
Resolved an issue to get the correct total for non taxable items in the BAS report
Implemented a fix that allows users to create an appointment by searching for the service job using the Customer Order (CO) number
Version 4.3.5 - June 4, 2026
Other issues resolved
Form deployment
Version 4.3.4 - June 3, 2026
New functionality
Added a Due In Time column to the Service Job Report
Added a new custom setting for customer data so that FTP feed can have customers that are created in the last one hour
Granted BlackPurl Profile users access to the legacy Accounting Reconciliation Tool
New customer order updates
Improved the user experience for the Auto Save Notes feature by adding a close (X) button to the modal window in the New CO
Other issues resolved
Resolved an issue where the Card Not Present button was not actionable on the customer screen for A/R payments
Resolved an issue where searching by a partial Part Number was not working as expected
Resolved variance issues in Customer Deposit Reconciliation
Resolved a variance issue in the Submitted Claim modal window when the approved quantity was set to zero
Resolved an issue where dealerships were unable to oversell parts because the kit price became negative after applying CO based price levels
Version 4.3.3 - May 29, 2026
Other issues resolved
Resolved an issue where the edit stock unit model window was not showing publish in feeds toggle
Version 4.3.2 - May 25, 2026
New functionality
Enabled the “Order as Individual Items” option for non-packaged parts with lot quantities on the Vendor Order screen and Resolved an issue where the “Order as Individual Items” option was not displayed on the Vendor Order screen when adding a part through search. This option now appears as soon as the line item is added.
Implemented auto save for customer notes in classic CO
New customer order updates
Resolved performance issues in the New CO STA flow and set focus automatically on the newly added part
Fixed ghosting effects and icon mismatches when adding line items in the New CO
Resolved an issue where labor hours were not updating correctly in service jobs
Other issues resolved
Corrected the total hours billed calculation in the Open Service Job report
Resolved an issue where the sublet line item status was not updating in the Deal Service section when included as part of a kit
Resolved an issue where auto taxes were not recalculated based on the updated shipping address
Resolved issues related to the Edit Temporary Unit modal window screen
Version 4.3.1 - May 18, 2026
New customer order updates
Updated new customer orders to refresh UPCs on the deal CO when factory options are removed from the ordered unit during receiving
Removed pagination across all sections
Updated section sidebars
Resolved an error that occurred when adding line items in the Deal Merch section
Resolved an issue where a toast error message did not appear after changing the shipping address
Resolved an issue where the Summary tab did not refresh totals when unit deal line items were added or removed
Resolved an issue to allow opening a single section CO directly in the primary section from global search
Implemented auto save for Job Notes
Other issues resolved
Resolved an issue in the Invoice Detail Report where the Unit Base Sales value was not displayed when Factory Rebates were applied as discounts
Resolved an issue where a non-package part was incorrectly shown as a packaged part on the Vendor Order screen
Resolved an issue where location text was truncated on barcode labels when printing small labels using a Zebra printer. Added a custom setting to define the character limit for location
Resolved an issue where the invoice journal entry was not syncing to QBO when the Buy Rate Commission was entered as a negative value
SOM - Resolved an issue with INV file imports where part names contained the pipe (|) character
Barcode Print Preview - Resolved an issue where the page layout was distorted during printing
Version 4.3.0 - May 11, 2026
New functionality
Sublets in service kits
Service kits can now include Sublets
New customer order updates
Resolved an issue where Shop Supplies were not appearing in the service job summary
Resolved an issue while taking deposit in backdate
Added a cancel action to toast messages for CO actions, allowing users to dismiss them and proceed with the checkout
Resolved an issue where customer phone numbers and email addresses were not consistently displayed in the Summary tab
Other issues resolved
Resolved an issue where Shop Supplies were not appearing in the service job summary
Resolved an issue where Last Stock Date and Last Sold Date were blank for parts, which was impacting part aging calculations
Resolved a sorting issue in the Technician Hours report for the “Time In” column
Implemented an update to ensure service job report exports are generated correctly and match the displayed records
