Recommended Peripherals - Printers / Barcode Scanners

This article will go through the Peripherals that are supported for use with Blackpurl

Laser Printers 

• For printing Customer Invoices / Service Job Worksheets / Deposit Receipts on A4 paper etc

• Just as long as your Laser Printer is installed on your device (computer / tablet), then it should work with Blackpurl - the plug and play concept

• Blackpurl is setup for plug and play devices or wireless connectivity etc
  
  

 Receipt Printers

• For printing receipts only  ie Deposit Receipts or Customer Order Receipts

• We support Epson TM T88V (238) - monochrome thermal line (no ribbon)
  

• In theory for Receipt Printers, just as long as it is installed on your device (computer / tablet), then it should work with Blackpurl

• This is the link to the article - How to Print a Customer Order Invoice to a Receipt Printer

 POS Barcode Scanners 

• For the scanning of part barcodes into Blackpurl 

• We support Symbol LS2208-SR200007R-NA (USB) and Motorola L14278-TRBU0100ZWR (USB and wireless)

• In theory for Barcode Scanners, just as long as it is installed on your device (computer / tablet), then it should work with Blackpurl

There are a lot of Barcode Scanners out there so it is impossible to test each and every one of them.  With this in mind, we cannot guarantee and/or recommend other Barcode Scanners

• Downloaded scanner apps will not work in Blackpurl as there is no correlation between the app and Blackpurl 

 Barcode Label Printers 

Zebra Label Printers

We support the following Zebra Label Printers:

• ZD410 Label Printer (203dpi)
• ZD411 Label Printer (203dpi) 
• ZQ610 Label Printer (203dpi) 
  

The above printers MUST BE 203dpi and not 300dpi - We believe that there is no indication on the manufacturer packaging / box but you need to ensure that you are buying the 203dpi units

Please note that the Dealership will be responsible for:

• installing the printer onto the relevant computer/s 

• finalizing the setup using one of these articles as a guide (depending on if you are installing the Zebra printer on a Windows Computer or MacOS):

Zebra Label Printer - Set Up (Windows)

Zebra Label Printer - Set Up (MacOS)

Label size recommendation

• 50mm x 28mm Perforated Direct Thermal Labels  / 2" x 1" Perforated Direct Thermal Labels 

Previously Supported - Dymo Barcode Printers 

We had previously supported the following Dymo Barcode Printers:

• Dymo LabelWriter 450 and 450 Turbo 
• Dymo LabelWriter 4XL
  

However we have found that we have had to go away from suggesting / supporting these Dymo Barcode Printers for the following reasons:

• Dymo LabelWriter 450 and 450 Turbo have been made obsolete by Dymo 

• Dymo has recently introduced a change that embeds chips into the core of their label rolls
  
  This means that only official Dymo-branded labels will now work with their printers, preventing the use of more affordable third-party options
  
  As a result, many customers are finding that their label costs have increased significantly with Dymo labels costing up to five times more than generic alternatives

For our older Dealerships that may still have these Dymo printers, if you run into issues with your Dymo printing out of Blackpurl, we will try and help you get your Dymo back up and running but ultimately we may have to say to you, that you need to purchase a more reliable Zebra printer (see Zebra section above as to which Zebra printers)

Just a reminder that the Dealership is responsible for installing the printer onto your computer/s and downloading the relevant Dymo software which will allow Blackpurl be able to print to your Dymo

This is the relevant article to read further on what software you need to download as it depends on Windows vs MAC OS and what model printer you have - Dymo Software Required

Label sizes recommendations:

• Large labels 89mm X 36mm / 3.5'' X 1.40"

This size will accommodate two description lines 

• Small labels 89mm X 28mm / 3.5'' X 1.125"

This size will accommodate one description line