This article will just go through what Payroll Clocking is / what is Job Clocking / the purpose of using Payroll Clocking and Job Clocking / how it all works with Reporting on Productivity
What is Payroll Clocking?
- Payroll Clocking is the ability to have your staff clock on/off the system to keep a log of when they are at work and available to work
- By Payroll Clocking ON - staff indicates to Blackpurl that they are ready and available for work
- By Payroll Clocking OFF - staff indicates to Blackpurl that they are no longer available for work
- With Payroll Clocking ON / OFF - the system will tell you how long they were available in a specific time frame
- For further information, please review our article - Payroll Clocking ON / OFF
What is Job Clocking?
- Job Clocking is the ability for your Technicians to actually clock onto specific Customer Order > Service Jobs throughout the day
- By having your Technicians' Job Clocking ON - it starts the timer to record how much time they are spending on that specific job
- By having your Technicians' Job Clocking OFF - it stops the timer so you can see how much time they actually job clocked onto that specific job for
- With Job Clocking ON /OFF - the system will tell you how many service jobs they were job clocked onto and for how long
- For further information, please review our article - Service Job - Job Clocking On / Off
Why use Payroll Clocking and Job Clocking?
- As stated above, by Payroll Clocking ON / OFF, staff are telling Blackpurl that they are ready and available for work
- By having your Technicians' Job Clocking ON / OFF, you can tell how long they are spending on specific jobs
- By having these two components we can then provide productivity reports and find out if your Technicians are productive, efficient, and / or proficient
Where do Payroll Clocking and Job Clocking fit in with Productivity Reporting?
- By establishing when a Technician is available for work (Payroll Clocking) - you can establish how many hours they are available for
- If your Technician Payroll Clocked ON today at 8 am and Payroll Clocked OFF at 3 pm, Blackpurl knows that they have been available to work for 7 hours
- If your Technician only Job Clocks onto several Service Jobs for a total of 4 hours during the day, by comparing it to how many hours they were actually available to work (Payroll Clocking), Blackpurl can calculate how productive your Technician is
- Are they really that productive if they are available for work (Payroll Clocking) for 7 hours but they are only Job Clocking into Customer Order > Service Jobs for 4 hours? What are they doing for the other 3 hours?
- Blackpurl can calculate how efficient that particular Technician actually is
- For example if your Technician Job Clocks onto a Customer Order > Service Job for 3 hours but then Dealership can only bill / invoice the relevant Customer for 2 hours - they are not very efficient or are there other factors in play ie spending too much time helping others while job clocked onto a job?
- By comparing the number of billed / invoiced hours to the Customer with the number of available hours (Payroll Clocking), Blackpurl can calculate how proficient your Technician is
- For example if you are paying your technician for 8 hours work but their billable hours is only 2 hours, they have basically not been very proficient
For further information on Productivity Reporting, please review our article - Reporting - How to Run Technician Productivity Reports (including Job Clocking / Payroll Clocking)
For further information, you may want to review the following articles by clicking on the relevant links below: