Blackpurl provides several ways to apply discounts on Customer Orders, depending on the order type. This article covers all discount options for Customer Pay Customer Orders — Parts & Accessories and Service Jobs — as well as how to discount Unit Deals.
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For Customer Pay Customer Orders covering Parts & Accessories and Service Jobs, there are three discount options available.

This option lets you directly edit the price on any line item in the Customer Order to reflect a discount.
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To manually adjust a line item price, the user must have the Override Price permission enabled under User Permissions > Special Actions. For more information on setting up user permissions, see What are User Permissions / How to Setup User Permissions and User Permissions in Blackpurl Reference.
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Once the user has the Override Price permission, follow these steps to apply a discount:
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1. Add the relevant line item to the Parts & Accessories section of the Customer Order.
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2. Click on the line item, then click on the Price field and change the amount to what you want to charge the customer.
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Changing the price this way reduces the amount payable by the customer.
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This option uses a negative-quantity Fee line to represent a discount on the Customer Order. It allows you to track and report on discounts given and the discount will appear on the Customer Invoice.
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Before using this option, create a dedicated discount Fee in Blackpurl. See How to Create / Add a New Fee and How to edit an existing Fee (no longer available) for instructions.
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To apply the discount on a Customer Order, add the discount Fee as a negative quantity line item each time you want to offer a customer a discount.
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This approach lets you run reports on the Fee to see how much discount you are giving away, and it displays as a discount on the Customer Invoice.
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Tip for dealerships with Accounting Integration: To keep discounts organised in your accounting package:

Bulk discounting lets you apply a percentage discount across all applicable line items on a Customer Order at once.
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To apply a bulk discount, the user must have the Apply Bulk Discount permission enabled under User Permissions > Special Actions. For more information, see What are User Permissions / How to Setup User Permissions and User Permissions in Blackpurl Reference.
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In the Parts & Accessories section, you can add all line items first and then apply a bulk discount, or set up the bulk discount first and it will apply to any line items added afterwards. The bulk discount controls are located in the Summary section of the Customer Order.
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In the Service Job section, you can add all line items first and then apply a bulk discount, or set up the bulk discount first and it will apply to any line items added afterwards. The bulk discount controls are located in the Summary section of the Service Job.
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Please note: Whenever a bulk discount is applied or subsequently changed on a Parts & Accessories section or Service Job, a comment is automatically added to the Internal Comments section. This creates a record of who applied or changed the bulk discount.
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This applies to Option 1 (manually adjusted price) and Option 3 (bulk discount) only. To show the discount on a printed Customer Invoice, two settings must be configured.
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1. Go to System Settings > Settings and Control > Shop Settings and enable Include MSRP and Discount on part line item.
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​2. When checking out the Customer Order, check the Show amount saved box in the checkout dialog.
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The Customer Invoice will then print with a discount section showing the amount saved. An example of how this appears on a printed invoice is shown below.
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To apply a discount on a Customer Order for a Unit Deal, you can adjust the price of the unit or the price of individual options and fees.

Please note that discounts on Unit Deals cannot be shown on customer-facing paperwork.