Customer Order profitability in Blackpurl gives you a breakdown of sales versus costs across each section of a Customer Order — Deal, Parts & Accessories, and Service Jobs — as well as a combined total. Tax is never included in profitability calculations.
Prerequisite
To view profitability on a Customer Order, users must have the correct General Access permission enabled. Ask your administrator to grant this permission if you cannot see the profitability icon.
Where to See Profitability on a Customer Order
The profitability icon appears just above the CHECKOUT section on any open or closed Customer Order. Click the profitability icon to open the Customer Order Profitability window. This window shows a profitability breakdown for each section of the Customer Order, plus a combined Customer Order total.
How to Read the Profitability
Example 1: Standard Customer Order with Deal, Parts, and Service
A Customer Order can include a Deal section, a Parts & Accessories section, and one or more Service Job sections. Each section is broken down individually, and a combined total is shown at the bottom.
The Deal section is split into the following subsections:
Units — Sales shows how much you sold the unit and any options for. Cost shows how much the unit and options cost the dealership.
Fees — Shows any fee added to the Unit Deal Options that has been marked on the Fee record as Include in profit calculations.
Commissions
Sales = Any commission paid by the finance company as Participation / Commission (if applicable). This figure must be manually entered under Deal Financing > Participation / Commission and does not form any part of the accounting integration.
Cost = Any commissions paid to the salesperson. This figure must be manually entered under Unit Deal > Summary > Salesperson and Commission earned, and does not form any part of the accounting integration.
Note: If your salespersons are not appearing in the dropdown, see Setup Customer Order Unit Deal - Salesperson.
The Service Job section (in this example, Service Job 1 contains only labour) is broken down as follows:
Labour — Sales shows how much you charged the customer. Cost is calculated from the cost figure on the Labour record.
The Parts & Accessories section is broken down as follows:
Parts — Sales shows how much you charged the customer for all parts sold. Cost shows how much those parts cost the dealership.
Example 2: Uncommitted Deal Options
On Customer Order Unit Deals where the Deal Options have not yet been committed, profitability is still visible. In this example, the Unit Deal is in Quotation status for a stocked unit and the options and fees have not been committed.
When deal options are uncommitted, costs are sourced as follows:
The cost for the Unit uses the cost as indicated on the Unit Record.
The cost for Parts uses the current average cost for each part as per the Part Records.
The costs for Labour use the Labour costs as per the Labour Code Record.
Example 3: Committed Deal Options
When deal options and fees have been committed on a Unit Deal (shown as In Progress status, with a Deal Service section visible and options status as Pending), profitability is displayed differently.
Once deal options are committed, the options show no profit in the Deal section — the profitability for those options moves into the Deal Service section instead. Costs are sourced as follows:
The cost for the Unit uses the cost as indicated on the Unit Record.
The cost for Parts uses the current average cost for each part as per the Part Records. This updates continuously as Special Ordered parts are received and the actual cost becomes known.
The costs for Labour use the Labour costs as per the Labour Code Record.
Example 4: FIFO Costing for Parts
For parts, Blackpurl uses First In / First Out (FIFO) costing. When calculating profitability, the cost used is the cost at the time each batch of parts was received, and parts are sold in the order they were received.
For example, consider a part called Turbo with two receipt lines:
Line 1 — received first at a cost of $45.00
Line 2 — received second at a cost of $66.00
When this part is sold, Line 1 is sold first because it was received first. The Customer Order profitability will use $45.00 as the cost for that sale.
Tax-Included Dealerships (Australia and New Zealand)
For dealerships in tax-included regions such as Australia and New Zealand, profitability is calculated on the GST-excluded Sales amount against the GST-excluded Cost amount.
For example, if a Customer Order shows an amount of $143.95 including GST, when you open the Profitability window the Sale amount shown will be GST excluded. Both Sales and Cost are always GST excluded in profitability calculations, ensuring that tax does not interfere with the result.
