The Open Service Jobs report lists every service job currently open in Blackpurl. Use it to review outstanding work, identify jobs ready to close, and follow up on jobs that may need attention.
Running the Open Service Jobs Report
Navigate to the report by following these steps:
1. From the Blackpurl header, click Reporting, then select Reports.
2. In the Blackpurl reports section, go to Service > Open Service Jobs.
Default Parameters
The report opens with the following default parameters applied:
Type — Service Job
Status — Open
Default Columns
The report displays the following columns by default:
Type
Order Number — click any order number to open the relevant Customer Order
Customer
Job Type
Status
SO Status
Job
Unit Description
Technician
Total
Opened
Modified
Customising the Report
The Open Service Jobs report can be filtered and configured to suit a range of uses.
Change the default parameters by clicking the Filters panel. For example, filter by a specific technician, a date range, or a different status such as Invoiced to see what has been invoiced over a given period.
Change which columns appear by clicking Columns and selecting or deselecting as needed.
Example: Daily Invoiced Jobs by Technician
To see how much has been invoiced for the day for a specific technician, adjust the parameters as follows:
Status — Invoiced
Invoice Date — select the date or date range
Technician — select the technician you want to report on
More Information on Reporting
The following articles cover additional reporting features in Blackpurl:
Reporting Tips and Tricks — covers totals, column and filter changes, printing, exporting, saving custom reports, scheduling, and favourites
Scheduled Reporting — explains how to schedule a report to generate automatically and be emailed to a Blackpurl user
Blackpurl Reporting Overview — shows where to find all reports in Blackpurl
Share a Custom Report in Blackpurl — explains how to share custom reports with other users