This report will assist Dealerships in keeping track of and chasing up Special Ordered items on Customer Orders


A Special Ordered item is a part that has been ordered specifically for a Customer on a specific Customer Order 


Dealerships can use this report to see the status of the Special Ordered parts ie have they been ordered / have they been received / can the Customer Order be finalised etc 


How to run the Special Order Summary Report 


  • From the Blackpurl Header > Reporting > Reports

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  • In our Blackpurl reports section > Ordering > Special Order Summary 



  • The basic search result will list all Customer Orders with Special Orders for all statuses:


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  • By changing the parameters to report on specific Special Order Status (SO Status), it will allow the Dealership to be really proactive in chasing up Vendors / placing orders or even contacting the customer to tell them all their items are in stock

    To change the parameters - run the report and then click on User-added image and change the SO Status to what you want to report on and then click on User-added image


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For example:

The Dealership wants to contact any Customer that has special ordered items that have been received into stock - the following parameters would be needed. Don't forget to click on APPLY after making your change:

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  • Once the updated report has been generated, the Dealership should be - reviewing the CO by clicking on any of the blue CO# to see if we can chase the Customer up (maybe the dealership can finalize the CO or contact the customer to tell them that the items have been received etc) / Order the part from the Vendor etc 



More Information on Reporting


For more information regarding Reporting, please review the following articles:



  • This will provide you with details on how to schedule reports ie you want the report to generate once a month at midnight and be emailed to another Blackpurl User - Reporting - Scheduled Reporting