This report will assist Dealerships in keeping track of and chasing up Special Ordered items on Customer Orders
From the Blackpurl Header > Reporting > Reports > Common Search > Special Order Summary
The basic search result will list all Customer Orders with Special Orders for all statuses:
By changing the parameters to report on specific Special Order Status (SO Status), it will allow the Dealership to be really proactive in chasing up Vendors / placing orders or even contacting the customer to tell them all their items are in stock
To change the parameters - run the report and then click on and change the SO Status to what you want to report on and then click on
For example:
The Dealership wants to contact any Customer that has special ordered items that have been received into stock - the following parameters would be needed. Don't forget to click on APPLY after making your change:
Once the updated report has generated, the Dealership can:
- Review the CO by clicking on any of the blue CO#. Maybe the dealership can finalise the CO or contact the customer to tell them that the items have been received etc.
- Add or remove columns by clicking
- Print or export the list by clicking
- Saves the report for next time by click on