This article will show you how to add a Customer Owned Unit to a Customer Record



How to add a Customer Owned Unit 


Option one - To a Customer Record 


  • Navigate to the relevant Customer Record > then click on Customer Owned Units and it will take you down to where the Customer Owned Units are listing


  • To add a new Customer Owned Unit click on User-added image for the Add Customer Owned Unit window to populate

User-added image



Option two - when processing a Customer Order > Service Job 


  • When creating a Customer Order > Service Job - and the Customer Owned Unit you want to select is not listing, click > to add a new one





In both options, you will be required to complete the Create Customer Owned Unit window and then click on