The Customer Payments report lists all payments received within a date range and is used for end-of-day cash drawer balancing. To open it, go to Reporting > Reports > Customer Payments in the Blackpurl header.
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If your dealership has only one cash drawer, balancing is straightforward. Follow these steps to run the report and reconcile your till.
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1. Go to Reporting > Reports and open the Customer Payments report under Common Search.
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2. Change the Created date range parameter to today's date.
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3. Click Run (or your report's search/apply button) to generate the results.
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​4. The report lists all Customer Payments for the selected date range.
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5. Export or print the report using the export button in the report toolbar.
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6. Balance the report totals against the amount in your till and your EFTPOS/card machine totals.
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If your dealership has multiple cash drawers and each section balances its own till, each section runs the same Customer Payments report but filters by their specific cash drawer.
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1. Go to Reporting > Reports and open the Customer Payments report under Common Search.
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2. Change the Created date to today.
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3. Change the Cash Drawer filter to the cash drawer for your section.
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4. Click Run (or your report's search/apply button) to generate the results.
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​5. The report lists all Customer Payments for that date range and cash drawer.
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6. Export or print the report using the export button in the report toolbar.
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7. Balance the report totals against the amount in your till and your EFTPOS/card machine totals.
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Once you have balanced your Customer Payments report, the next step in the end-of-day process is to process a Cash Reconciliation. See What is a Cash Reconciliation / How to process a Cash Reconciliation (no longer available) for details.
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The following articles cover additional reporting features in Blackpurl: