Blackpurl 2 is a faster, smarter, and more intuitive dealership management platform. This article collects the training videos, webinar recordings, and onboarding tips you need to get comfortable with the new interface and updated features — whether you work in Sales, Parts, Service, Admin, or Management.
Training Videos and Quick-Start Resources
The following resources cover the key areas of Blackpurl 2. Start with the introduction video, then work through the workspace-specific videos relevant to your role.
Webinars: Getting the Most Out of Blackpurl 2
Blackpurl hosted live webinars to walk through what's new and answer questions. If you missed the live sessions, recordings are available below.
Webinar Session 1 — held Wednesday, July 23rd, 2025 at 1 pm PT / 4 pm ET. Watch the recording.
Webinar Session 2 — held Wednesday, July 23rd, 2025 at 9 am AEST. Watch the recording.
If you have questions after watching either webinar, reach out to Blackpurl Support.
Tips for Training Your Team
Use these videos in team meetings or as part of new staff onboarding.
Bookmark this page for quick reference.
Encourage your team to explore the platform and bring questions to Blackpurl Support.
Look for Blackpurl 2-specific articles in the Knowledge Base — they are clearly labeled and easy to find:
Blackpurl 2 articles start with "Blackpurl 2 - "
Articles for the previous platform version start with "Classic Version"
Need Help?
If you need support while learning Blackpurl 2, you can reach the Blackpurl Support team through any of the following channels:
Use the in-app chat to contact Blackpurl Support directly.
Submit a support ticket via the Help Center portal.
Email [email protected].