BP2CO Drawer: Time Log

The Time Log drawer gives you a single, centralized place to view and manage technician assignment, job clocking information and technician notes for all service jobs on a customer order. Open it from the drawer icon bar on the right side of the Customer Order screen.
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The Time Log drawer is represented by an icon in the drawer listing. When the icon includes a red dot this means that the drawer contains details about previously recorded technician job clocking.

Opening the Time Log drawer provides you with 3 different ways of viewing technician assignments and activity.

The drawer also allows you to assign technicians to jobs or to manually log technician time onto a job.

The Time by Job view provides you with a summary overview of each service job on the customer order along with which technicians are assigned to them and how much time they have recorded on them.

Use this tab to get a quick picture of how labor time is distributed across jobs and technicians.

For each technician on each service job you are shown:

If a technician is currently clocked onto a job it will also indicate how long they have been clocked on for.

If the service job is still active, a "Play" button is available for each technician which when selected will clock them onto the job.

The Time Activity view provides you with a chronological listing of all technician clocking entries for all service jobs on the customer order.

Use this tab when you need to see the full sequence of time entries across all jobs in one place.

For each clocking entry you can access any notes the technician may have entered and if you have the General access > Manage job clocking permission enabled can also manually edit a clocking entry.

The Time Activity view provides you with a chronological listing of all notes that have been entered by a technician for all service jobs on the customer order.

Use this tab when you need to see all of the notes technicians have entered all in a single view.

To assign a technician to a service job simply select this action button found in the header of the Time Log drawer.

This action is always visible but is disabled when the order is closed, archived, or service job permissions do not allow you to create or modify job clocking entries.

This will present you with a screen where you can select which technician(s) to assign and to which service job(s) you want to assign them to.

To manually create a technician time clocking entry against a service job on the customer order simply select this action button found in the header of the Time Log drawer.

This action is always visible but is disabled when service job permissions do not allow you to create or modify job clocking entries.

This will present you with a screen where you can manually create a job clocking entry including any necessary notes.

A Filter action is provided in the header of the Time Log drawer which allows you to quickly filter all of the Time Log views either by Technician or by Service Job.