Job Clocking in Blackpurl lets technicians record the time they spend on Customer Order service jobs. This article covers both methods for clocking on and off: using the Job Clocking screen from the main navigation, or working directly from the Technician time section inside a Customer Order.
Before You Start
Technicians must be set up in Blackpurl for Payroll Clocking and Job Clocking before using either method. To complete that setup, see Set Up Payroll Clocking and Job Clocking.
Option 1: Clock On/Off from the Job Clocking Screen
The Job Clocking screen shows all open service jobs and lets technicians find their assigned work, clock on, and clock off from one place.
Open the Job Clocking Screen
1. In the Blackpurl header, click Service, then select Job Clocking.
The Job Clocking screen opens and lists all open service jobs.
Find a Technician's Jobs
1. Click the Select Technician field in the top right and start typing the technician's name.
2. When the technician's name appears in the dropdown, click it to select.
The selected technician's name appears at the top of the screen, and the job list reorders as follows:
Service jobs assigned to that technician are listed first.
Service jobs with no technician assigned are listed next. The technician can click Assign to Me next to any of these jobs to assign themselves.
Service jobs already assigned to other technicians are listed last. The technician still has the option to click Assign to Me on these as well. Multiple technicians can be assigned to the same job.
Clock On to a Job
1. Find the relevant service job and click the green play button to start the timer.
The job clock timer starts. If the technician has been given the ability to pause job clocking, both a pause button and a stop button appear on the timer. If pausing is not enabled, only the stop button appears.
Clock Off a Job
1. Click the red stop button to stop the timer.
Blackpurl prompts the technician to add notes before clocking off. The technician can enter notes and click Save, or click Skip to clock off without adding notes.
Any notes added here appear on the relevant Customer Order service job.
Adding Notes Using Talk to Text
Technicians using a mobile device can use Talk to Text to add notes when clocking off:
Tap into the Notes field.
The mobile keyboard appears. If the keyboard includes a microphone icon, tap it to activate Talk to Text.
Speak the note — the device converts speech to text in the Notes field.
Reviewing Clocked Time
1. Once clocked off, the time is added to the total time for that service job. Click the expand arrow on the job line to see a full list of all clocking entries for that job.
2. All Job Clocking entries also appear in the Technician time section of the relevant Customer Order service job.
Option 2: Clock On/Off from the Customer Order
Technicians can also clock on and off directly from the Technician time section inside a Customer Order service job.
1. Navigate to the relevant Customer Order, open the service job, and scroll to the Technician time section.
2. Assign a technician by clicking Assign technician and selecting the technician from the list.
3. Click the green play button to clock on and the red stop button to clock off. If the technician has been given the ability to pause, a pause button is also available.
4. The header of the Technician time section displays icons for all technicians assigned to the job, even when the section is collapsed. A technician shown in green is currently clocked on.
5. The section lists all assigned technicians along with their total clocked time for the job.
6. To add a manual time entry, click Log time.
Additional Information
To edit, change, delete, or move job clocking entries, see Manage Job Clocking on a Service Job.
To learn how to clock on and off for Other Tasks (not service jobs), see Job Clocking On/Off Other Tasks.
If a technician forgets to clock off from Payroll Clocking at the end of the day, Blackpurl automatically clocks them off at midnight.