This article will cover the following topics: 

  • Supported Browsers
  • Supported Operating Systems
  • Supported Resolutions
  • Updating your Browser
  • Considerations



Supported Browsers 

Blackpurl is officially supported in Google Chrome, Mozilla Firefox, Microsoft Edge and Safari 


Browser

Version

Chrome

66+ or latest

Chrome for Android

70+ or latest

Safari

11+ or latest

Firefox

64+ or latest

Microsoft Edge

44+ or latest 



Supported Operating Systems


Operating SystemsVersion
WindowsWindows 10
Mac OSOS X (10 +)
IOSiOS 11+
Android6+ (KitKat or above)
Windows PhoneNot Supported



Supported Resolutions

Due to the responsive nature of our app, resolution also comes into consideration


Below is a Table of Supported Resolutions:



Breakpoint  Mode 

640 x 360

Portrait

1366 x 768

Landscape

1920 x 1080

Landscape

1024 x 768

Landscape

768 x 1024

Portrait

720 x 360

Portrait

667 x 375

Portrait

736 x 414

Portrait

1440 x 900


Landscape


Please note:

Not all features are available in supported resolutions or devices



Updating your Browser
 

If you are experiencing an issue in a certain browser and cannot replicate it in a different browser, make sure the main browser you are working with has been updated to the latest version


You can download the latest version of your chosen supported browser by clicking https://browsehappy.com/



Considerations


  • Display may vary between browsers.  For example, fonts do not always appear in the same way in each browsers.  This is not something that can be controlled inside your editor and has to do with the way each browser functions


  • Beta version of supported browsers are not supported


  • If there are issues with the editor in a certain browser, make sure they are not caused by extensions that have been installed in the browsers


  • In order for Blackpurl to function properly in the browser, JavaScript must be enabled

  • If you are having issues that is to do with your equipment ie Computers etc, then this is not a Blackpurl issue and you should be contacting your own IT