This article will cover the following topics:
- Supported Browsers
- Supported Operating Systems
- Supported Resolutions
- Updating your Browser
- Considerations
Supported Browsers
Blackpurl is officially supported in Google Chrome, Mozilla Firefox, Microsoft Edge and Safari
Browser | Version |
Chrome | 66+ or latest |
Chrome for Android | 70+ or latest |
Safari | 11+ or latest |
Firefox | 64+ or latest |
Microsoft Edge | 44+ or latest |
Supported Operating Systems
Operating Systems | Version |
Windows | Windows 10 |
Mac OS | OS X (10 +) |
IOS | iOS 11+ |
Android | 6+ (KitKat or above) |
Windows Phone | Not Supported |
Supported Resolutions
Due to the responsive nature of our app, resolution also comes into consideration
Below is a Table of Supported Resolutions:
Breakpoint | Mode |
640 x 360 | Portrait |
1366 x 768 | Landscape |
1920 x 1080 | Landscape |
1024 x 768 | Landscape |
768 x 1024 | Portrait |
720 x 360 | Portrait |
667 x 375 | Portrait |
736 x 414 | Portrait |
1440 x 900 | Landscape |
Please note: Not all features are available in supported resolutions or devices
Updating your Browser
If you are experiencing an issue in a certain browser and cannot replicate it in a different browser, make sure the main browser you are working with has been updated to the latest version
You can download the latest version of your chosen supported browser by clicking https://browsehappy.com/
Considerations
- Display may vary between browsers. For example, fonts do not always appear in the same way in each browsers. This is not something that can be controlled inside your editor and has to do with the way each browser functions
- Beta version of supported browsers are not supported
- If there are issues with the editor in a certain browser, make sure they are not caused by extensions that have been installed in the browsers
- In order for Blackpurl to function properly in the browser, JavaScript must be enabled
- If you are having issues that is to do with your equipment ie Computers etc, then this is not a Blackpurl issue and you should be contacting your own IT