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Unit Check-In: Recording Arrival and Departure Details

Use Unit Check-In to record when a unit is expected to arrive, when it must be returned to the customer, and whether it has already arrived.

Accessing the Unit Check-In Section

The Unit Check-In section can be accessed from two places in Blackpurl: when creating a new appointment in the Scheduler, or from the Service Job on a Customer Order.

From the Scheduler — New Appointment

When creating a new appointment in the Scheduler, the Unit Check-In section is collapsed by default. Click the down arrow on the appointment form to expand it and enter check-in details.

The expanded Unit Check-In section contains five fields:

This displays the expanded Unit check-in section with five numbered fields: 1. Date due in (showing '19/10/2020'), 2. Da
  • Date Due In — the date the unit is expected to arrive at the dealership

  • Time Due In — the time the unit is expected to arrive

  • Unit Arrive — check this box if the unit has already arrived

  • Date Promised — the date the unit must be returned to the owner

  • Time Promised — the time the unit must be returned to the owner

From the Customer Order — Service Job

On the Customer Order, open the Service Job section and click the Unit Check-In icon in the Service Job header bar to open the check-in dialog.

The Unit Check-In dialog contains the same five fields:

This shows the Unit check-in dialog box with the same five numbered fields as before: 1. Date due in (with 'dd/mm/yy' pl
  • Date Due In — the date the unit is expected to arrive at the dealership

  • Time Due In — the time the unit is expected to arrive

  • Unit Arrive — check this box if the unit has already arrived

  • Date Promised — the date the unit must be returned to the owner

  • Time Promised — the time the unit must be returned to the owner

Click Save after entering check-in details.

Where Unit Check-In Details Appear

Unit Check-In status is visible directly on the Service Job header in the Customer Order. An icon in the header indicates whether check-in details have been recorded:

  • A plain icon means no Unit Check-In details have been entered for this service job.

  • An enhanced icon means Unit Check-In details are available for this service job.

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