This article covers what happens in the Unit Ordering section after a temporary unit on a Customer Order Unit Deal has been converted to a special order unit, and what steps the dealership needs to take to complete the order.
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Before working through Unit Ordering, the dealership must have already completed the action to convert the temporary unit to a special order unit on the Customer Order Unit Deal. For instructions on how to do this, see Option 2 in Quote a Temporary Unit Deal in a Customer Order.
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Once that action is complete, the status of the unit on the Customer Order Unit Deal will show as Required. To change the status back to Temporary, open the unit deal and update the status there.
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Once the unit status on the Customer Order Unit Deal is set to Required, the unit will appear in the Unit Ordering section for the dealership to action.
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1. Navigate to Ordering > Units Needed from the Blackpurl header.
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​2. Check the Units Needed tab — if there are units to be special ordered, the tab will show how many Special Order Units are required.
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3. Click Order to open the unit ordering form for the relevant unit.
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​4. Review the unit information that has been pre-populated from the Customer Order Unit Deal. Fill in any missing fields — in particular, make sure the Vendor is selected.
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5. Once all required fields are complete, click Create single order.
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The order will now appear under the Units Ordered tab.
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Once the unit has been physically received, process a Unit Receiving as per the normal process. See Process a Unit Receiving in Blackpurl for instructions.