Job clocking entries on a service job can be edited, deleted, or moved to a different service job or customer order. This article explains each option and the permission required to perform these actions.
Before You Start
Users who need to manage job clocking — including editing, deleting, or moving entries — must have the Manage job clocking user permission enabled.
Managing a Job Clocking Entry
Navigate to the relevant customer order, open the service job, and go to the Technician Time section. Find the job clocking entry you want to manage and click the actions menu next to it.
This opens a menu with the following options:
Option 1: Edit a Job Clocking Entry
Click Edit to open the Log technician time dialog. Make your changes to the entry, then click Save to apply them.
Option 2: Delete a Job Clocking Entry
Click Delete item to remove the job clocking entry. The entry is deleted immediately — no confirmation is required.
Option 3: Move a Job Clocking Entry
You can move a job clocking entry to a different service job on the same customer order, or to a service job on a different customer order entirely. Click the relevant tab in the move dialog:
Same CO — moves the entry to a different service job on the same customer order. Select the service job you want to move the entry to.
Different CO — moves the entry to a service job on a different customer order. Search for the destination customer order, then select the service job.
Related Articles
To learn how to manage or change job clocking for other tasks, see Other Tasks - Job Clocking On / Off (no longer available).



