A photo gets a faster yes than a paragraph. Send photos and videos from any conversation. Customers tap a link and see them in full quality on their phone, with no app, no login and no blurry carrier compression.
Send media in 4 steps
In the message box, select the + button.
Choose Add from Device to pick a saved photo or video. On a phone or tablet you can also take one with your camera.
Review the attachments above the message box and remove any you don't want.
Add a message if you like, then select Send.
On the lot or in the bay? Open Blackpurl on your phone or tablet and shoot straight from the conversation. No need to transfer files to a computer.
Limits at a glance
| Photos | Videos |
File types | JPEG, PNG (iPhone photos convert automatically) | Most phone formats, including iPhone video |
Max size | 20 MB each | 250 MB each |
Max length | - | 2 minutes |
Per text | Up to 10 | Several videos share one link |
What the customer sees
Your message arrives first, followed by the link.
Photos are sized to load fast on mobile data.
Videos play on a simple viewing page.
Videos take a moment. A video sends once it finishes processing, which can take a few minutes. It shows Sending until then.
Links expire after 1 year. After that, the thread shows "Image no longer available."