Service Jobs / Internal Service Jobs / Third Party Service Jobs

Service Job - Understanding 'Who is paying for the job?" (ie Third Party - Insurance & Warranty Claims)
The above video and this article will explain the options on a Service Job of "Who is paying for the job?"  'Who is paying for the j...
Mon, 21 Oct, 2024 at 2:16 PM
Appointment Scheduler / Job Scheduler / Assigning Technician & Job Clocking from Customer Order / Log Technician Leave Time
This article will go through: Prerequisite Appointment Scheduler  Job Scheduler  Assigning Technician and Job Clocking direct from...
Fri, 19 Aug, 2022 at 9:37 AM
Additional Information - Third Party Service Jobs (ie Warranty Jobs or Insurance Claims - Deductible / Excess are taxable etc)
This article will go through additional information regarding Third-Party Service Jobs (Warranty / Insurance etc) Ability to Switch Service Job Types ...
Tue, 8 Oct, 2024 at 1:09 PM
How to Process an Internal Service against a Stocked Unit - Service or Repair Jobs for units the dealership owns or has floorplanned
This article / video will explain how you can process an Internal Service Job against a Stocked Unit The cost of the Internal Service Job will then allo...
Mon, 21 Oct, 2024 at 2:22 PM
How to Process a Service Job
This article will show how to process a Service Job How to Process a Service Job Scenario: An existing Customer - Jaxon Price - requires a service and...
Mon, 21 Oct, 2024 at 10:27 AM
Moving Customer Order Line Items - to a new section on the same Customer Order or to a Different Customer Order
This article will explain how you can move Customer Order line items between different sections on the same Customer Order ie part sitting on a Parts &am...
Fri, 28 Jul, 2023 at 1:18 PM
Service Jobs - Approval from Customer using Verbal / Printed or Digital Signature
Blackpurl now offers the ability for Customers to approve Service Jobs verbally / printing out the job worksheet or by digital signature - this article w...
Tue, 1 Oct, 2024 at 3:32 PM
Unit Check In Section
This article will show Dealerships that they have the ability to indicate:  When the unit is due to arrive - date / time When the unit is due for...
Fri, 19 Aug, 2022 at 11:24 AM
Warranty - Parts and Merchandise
This article will explain how Blackpurl deals with the Warranty of Parts and/or Merchandise but all warranty claims must be done through Customer Order >...
Fri, 19 Aug, 2022 at 11:29 AM
Customer Service Job Documents
This article will provide information on a Customer Service Job documents Customer Service Jobs Documents have been changed: The Service Job Workshee...
Fri, 19 Aug, 2022 at 11:38 AM