Skip to main content

Make a Part, Vendor, or Customer Record Inactive

Learn how to make Part Records, Vendor Records, and Customer Records inactive in Blackpurl, and what restrictions apply before doing so.

Blackpurl does not allow records to be permanently deleted, but you can make a Part Record, Vendor Record, or Customer Record inactive to remove it from active searches. This article explains the prerequisites for each record type and the steps to mark it inactive.

To find a record that has already been made inactive, see Find and Reactivate Inactive Records in Blackpurl.

Part Record

Before making a Part Record inactive, confirm that none of the following restrictions apply:

  • The Part Record has quantity in stock

  • There are active Customer Orders attached to the part

  • There are active Vendor Orders attached to the part

  • An Auto Reorder (min/max) is set on the Part Record

If any of these conditions exist, Blackpurl will not allow you to make the record inactive. Once you have confirmed there are no restrictions, follow these steps:

  1. Navigate to the Part Record that needs to be made inactive and click Edit.

  2. From the Edit Merchandise screen, uncheck the ACTIVE checkbox.

  3. Click Save.

The Part Record is now inactive and will no longer appear in active part searches.

Customer Record

Before making a Customer Record inactive, confirm that there are no open Customer Orders under this customer. If open Customer Orders exist, Blackpurl will not allow you to make the record inactive.

Once you have confirmed there are no restrictions, follow these steps:

  1. Navigate to the Customer Record that needs to be made inactive and click Edit.

  2. From the Edit Customer screen, move the ACTIVE toggle from YES to NO.

  3. Click Save.

The Customer Record is now inactive and will not appear in any customer searches.

Vendor Record

Before making a Vendor Record inactive, confirm that none of the following restrictions apply:

  • There are active Vendor Orders attached to the vendor

  • There are active Vendor Receivings attached to the vendor

  • There are active Vendor Invoices attached to the vendor

If any of these conditions exist, Blackpurl will not allow you to make the record inactive. Once you have confirmed there are no restrictions, follow these steps:

  1. Navigate to the Vendor Record that needs to be made inactive and click Edit.

  2. From the Edit Vendor screen, move the ACTIVE toggle from YES to NO.

  3. Click Save.

The Vendor Record is now inactive.

Did this answer your question?