Blackpurl does not allow you to delete Part, Vendor, or Customer records — instead, records are marked as inactive. This article explains how to find those inactive records through Reporting and, if needed, make them active again.
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To find an inactive Part Record, run a Recent Parts report with the correct parameters so inactive parts are included in the results.
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1. Navigate to Reporting and run a Recent Parts report.
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​2. Change the report parameters by clicking Change Parameters.
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3. In the Contains field, type the part number.
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4. Change the Modified field to Anytime.
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5. Make sure the Include Inactive checkbox is checked.
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6. Run the report.
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The search results will list every part that matches the criteria. If multiple parts appear, check the Active column to identify which records are active and which are inactive.
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Once you find the inactive part, click its blue Part Number to open the Part Record.
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You can review the inactive Part Record without making any changes. To reactivate the part, click EDIT, make sure the Active checkbox is checked, then save the record.
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The part is now active again.
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To find an inactive Vendor Record, run a Vendors report with the correct parameters so inactive vendors are included in the results.
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1. Navigate to Reporting and run a Vendors report.
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​2. Change the report parameters by clicking Change Parameters.
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3. In the Contains field, type the vendor name.
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4. Make sure the Include Inactive checkbox is checked.
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5. Run the report.
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The search results will list every vendor that matches the criteria. If multiple vendors appear, check the Active column to identify which records are active and which are inactive.
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Once you find the inactive vendor, click its blue Vendor Code to open the Vendor Record.
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You can review the inactive Vendor Record without making any changes. To reactivate the vendor, click EDIT, make sure the Active toggle is set to YES, then save the record.
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The vendor is now active again.
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To find an inactive Customer Record, run a Customers report with the correct parameters so inactive customers are included in the results.
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1. Navigate to Reporting and run a Customers report.
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​2. Change the report parameters by clicking Change Parameters.
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3. In the Contains field, type the customer's name.
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4. Make sure the Include Inactive checkbox is checked.
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5. Run the report.
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The search results will list every customer that matches the criteria. If multiple customers appear, check the Active column to identify which records are active and which are inactive.
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Once you find the inactive customer, click their blue Customer Number to open the Customer Record.
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You can review the inactive Customer Record without making any changes. To reactivate the customer, click EDIT, make sure the Active toggle is set to YES, then save the record.
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The customer is now active again.
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Tip: If you have duplicate customer records that need to be combined, see Merge - Customer Records (no longer available).