This article explains how to disconnect Blackpurl from your accounting package — QuickBooks Online or Xero — and how to restore that connection if you need to reconnect later.
​

Users with the appropriate permission can disconnect an accounting package from within Blackpurl. To do this, go to System Settings > Accounting Integration and click the disconnect link for your accounting package (for example, Disconnect for QuickBooks Online, or the equivalent for Xero).
​

Once disconnected, no accounting integration will occur. Transactions from Blackpurl will no longer be sent to QuickBooks Online or Xero until the connection is restored.
​

To allow accounting integration to occur again, the link between Blackpurl and your accounting package must be re-established. Contact Blackpurl Support to go through the required steps:

Once the connection is re-established, transactions that were not synced during the disconnection period can be pushed across to your accounting package. Discuss this with Blackpurl Support if you need historical transactions synced.
​

The Blackpurl Support Development Team is automatically notified of any accounting sync failures, including failures caused by a disconnection. A sync failure occurs when a transaction does not successfully integrate into your accounting package. The team will review the cause and resolve the issue, with or without contacting the dealership directly.