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Set Up Shop Supplies on Customer Orders

Learn what Shop Supplies are and how to configure automatic Shop Supply charges on Customer Orders in Blackpurl.

What is a Shop Supply?

A Shop Supply is a charge added to a Customer Order to recoup the costs associated with repairing a customer's unit. Shop Supplies relate to consumable items the dealer purchases — typically in bulk — that are necessary to complete a repair properly and deliver a good customer experience.

Examples of Shop Supply items include:

  • Cleaners and solvents

  • Top-up oil or fluids

  • Rags and other clean-up materials

Charging Shop Supplies on a Customer Order

Blackpurl gives you two ways to charge Shop Supplies on a Customer Order:

  • Fixed amount — charge a set fee (for example, $10) on each and every service job. To set this up, see What are Automatic Linked Fees / How to Setup Linked Fees (no longer available).

  • Percentage or rate-based — calculate the charge as a percentage of the Labour Total, or as a fixed rate per labour hour. Continue reading this article to set up this charge type.

Both methods can be configured with a maximum cap per service job.

Setup: Configure the Shop Supply Charge

Follow these steps to configure the percentage or rate-based Shop Supply charge in your Blackpurl settings.

1. In the Blackpurl header, click your initials and select Settings.

Shows the user dropdown menu that appears after clicking the user initials, displaying options like 'BP Admin', 'NEW BP


2. From the Settings Dashboard, click the Settings & Controls tile.

Shows the System settings dashboard with a grid layout of different setting categories. The 'Settings & controls' tile i


3. In the Settings & Controls menu, click the Shop Supplies tab to expand that section.

Shows the expanded SHOP SUPPLIES section with configuration options including: Calculation_method set to 'Percentage of


4. Work through the available options and make your selections using the reference table below.

5. Once you have finished, click Apply Settings to save your configuration.

Shows a Labor Code details page for 'Labour For Warranty' (WARLAB) displaying information including Hours: 1.0 Hrs, Fixe


Shop Supply Options Reference

The following options are available in the Shop Supplies configuration section.

Option

Description

Calculation Method

Click Edit to choose how the Shop Supply fee is calculated. Options are:

  • Percentage of Labor Total — charges a percentage of the total labour on the job

  • Fixed Amount per hour — charges a set dollar amount for each labour hour

  • Not Calculated — no Shop Supply fee will be charged across the dealership

Supplies Rate

  • If you selected Percentage of Labor Total, enter the percentage you want to charge as the Supply Fee.

  • If you selected Fixed Amount per hour, enter the dollar amount to charge as the Supply Fee per hour.

Maximum per service job

Enter an amount to cap the Shop Supply charge for each service job. When multiple service jobs exist on a Customer Order, the cap applies independently to each service job.

Applicable Fee

Automatically set to SS - Shop Supplies. No action required.

Itemized by Labor Code

When enabled, the Shop Supply fee is itemized separately for each Labour line on the Customer Order. Use this if you have multiple Labour lines and want the fee broken out by line.

Turning On the Shop Supply Fee per Labour Code

Configuring the global Shop Supply settings is only the first step. You also need to enable the Shop Supply charge on each Labour Code record where you want it applied.

1. Navigate to the relevant Labour Code record and click Edit Labor.

Shows a 'Supplies Detail' text input field with 'Shop Supplies' already entered as the text value.


2. In the Edit Labor window, locate the Calculate Supplies option.

3. Toggle the indicator to enable Calculate Supplies for this Labour Code. When enabled, a Shop Supply charge will be applied each time this Labour Code is selected on a Customer Order.

Shows the Calculate Supplies section with the checkbox enabled (green) and a Supplies Detail field below it. The field c


4. In the Supplies Detail field that appears, type the free text you want to display on the Customer Order explaining the Shop Supplies charge. Press Enter on your keyboard to confirm the text — when entered correctly, the text will appear highlighted in the field.

5. Click Save to save the Labour Code record.


Result

Each time this Labour Code is added to a Customer Order, a Shop Supply charge will be calculated and applied automatically.

Please note: By design, Blackpurl does not charge Shop Supplies on Internal Service Jobs.

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